Oklahoma residents who have experienced housing discrimination should report their issue using the resources below.

HUD Oklahoma City Local Office
301 NW 6th Street, Suite 200
Oklahoma City, OK 73102
Main: (405) 609-8435
Fax: (405) 609-8404
Fort Worth Regional Office of FHEO

U.S. Department of Housing and Urban Development
801 Cherry St., 27th Floor
P.O. Box 2905
Fort Worth, TX 76113-2905
(817) 978-5900
1-800-669-9777
TTY (817) 978-5595

File a Complaint Online

As of Oct. 16, 2023, OHFA is no longer accepting new applications for the Housing Choice Voucher waiting list. We will notify the public once the list reopens.

You will receive immediate confirmation that your application has been received. If you don’t receive immediate confirmation after submitting your application online, it means your application was not received and you should submit the application again.

The length of time you will be required to wait will depend on the number of applications we receive and the availability of funding. The wait is often a year or more.

Once your name reaches the top of the waiting list, you will be notified by mail.

Please be sure to notify us in writing if your mailing address changes. If we attempt to contact you and receive no response or your mail is returned as undeliverable, your name will be dropped from the waiting list. You will be required to reapply for assistance if the waiting list is open.

You may check the status of your application by calling (405) 879-6365 or toll-free (866) 569-6306. You will be required to enter your SSN so please have it available.

While there is no way to know where you are on the waiting list, there is a way to check your status. You may check the status of your application at waitlistcheck.com/OK2065 or call 24 hours a day by calling (405) 879-6365 or toll-free (866) 569-6306. You will be required to enter your SSN so please have it available.

Certain events cause an inactive status. Examples include:

1. You have been selected for an appointment and should receive an appointment letter within 8-12 weeks.
2. Your name was removed from the list for not responding to a waiting list status update letter.
3. You may have been dropped for one of the following reasons:
   • Not providing requested information;
   • Failure to provide a mailing address on your application;
   • Submission of an incomplete application;
   • Failure to attend a scheduled appointment; or
   • Mail to you was returned to us. Remember, if your address or phone number changes, you must notify OHFA in writing.

Please call 405-842-2471 extension 299 with questions about your status.

Mail may take up to 5 days and faxes may take up to 3 days after OHFA receiving it for it to be scanned into the file. Please allow processing time before calling to confirm or to ask questions about your paperwork.

A voucher uses payment-standards that represent the maximum subsidy OHFA can pay on behalf of a family with rent.

This does not mean that we will pay the full amount for each family since many things affect the family’s assistance.

Payment standards include rent plus a utility allowance if the tenant pays any of the utilities (Rent + Utility Allowance = Payment Standard).

Rent Estimate Worksheet

Any family not paying a portion of rent may qualify for a utility reimbursement. Each family’s situation is different. The utility reimbursement check is a payment made by OHFA to the family to assist with utility expenses.

Every family that pays any utility in the unit will receive a utility allowance. The utility allowance is included in the calculations determining the family’s portion and OHFA’s rental payment even if you do not receive a utility reimbursement check.

Submit your request to move in writing to OHFA’s recertification team. If your request is approved, OHFA will send the following:

• A voucher authorizing you to search for new housing
• A cover letter stating your gross and monthly-adjusted income, and bedroom size eligibility
• A scheduling appointment request form that you must return to request an inspection.

You will have 60 days to find new housing and request an inspection. You do not have to move from your current place while you are searching for a new place. OHFA will continue making monthly payments to the landlord on your behalf.

Before you move, you must give your landlord written notice. The amount of notice your landlord requires can be found in your lease. If you fail to give your landlord written notice before moving, you may lose your Section 8 voucher and be prohibited from reapplying for assistance for 3 years. Please be sure to provide ample time for processing.

NOTE: If you sign a lease before OHFA approves a unit and the unit fails inspection, the lease could bind you to that unit. This is a matter between the prospective tenant and landlord.

OHFA will not begin making payments until the unit passes the Housing Quality Standards (HQS) inspection and the housing assistance payments (HAP) contract is effective. If the family moves in before this time, any rent is the family’s responsibility.

You must have prior written approval from OHFA before moving any adult member into a unit. A written request must be sent to OHFA that includes the person’s Social Security Number, photo ID, full legal name, and date of birth.

OHFA will conduct a background check on the individual to determine eligibility and will notify you of the results.

The addition of a minor, resulting from birth, adoption, or court-awarded custody must be reported in writing by the family's next annual recertification. OHFA’s policy does not require reporting these cases unless it is during your annual reexamination. However, other minors must be reported within 30 days.

Increases in income must be reported during your reexamination process, which is from the time you meet with our field agent until your anniversary date.

If the increase occurs after your anniversary date, the increase needs to be reported at the next annual reexamination. Information required for example would be: two recent consecutive pay stubs or a written statement from your employer on their letterhead..

All changes must be reported in writing to OHFA.

You must report all changes in writing to OHFA within 30 days of the decrease. With your written notice, submit any paperwork you have that shows you have lost your job or that you’ve experienced a reduction in income. Examples include:

• A letter from your previous employer on company letterhead indicating your last date of employment
• A family contribution statement with the amount provided and how often
• DHS printouts and benefit letters (i.e., Social Security, unemployment, etc.).

If you apply for unemployment, food stamps, TANF, or if a family member is now assisting with bills, you must include this paperwork.

Decreases will be effective after all income changes are verified. The change will not be retroactive to the date of the event or the reporting of the event.

All requests to repair items should be made in writing to the landlord so that there is a clear understanding of what is needed. If the owner/landlord does not repair the item(s) in a timely manner, you may request an inspection of the unit by submitting a list of repair items to OHFA.

If any items are potentially life-threatening or create health and safety issues,  call OHFA for assistance.  These items include such things as electrical hazards, sewage problems, lack of water or heat, leaks in the ceiling where there is possible falling debris, blocked exits, or a gas leak.

Provide a copy of the notice to OHFA so that we may review and determine if we can issue you a voucher to search for a new unit or if we need to speak with the owner/landlord.

Take the same action against the assisted tenant that you would take against an unassisted tenant.

OHFA is not a party to the lease, and therefore, has no authority to enforce it. However, serious lease violations, such as non-payment of rent, are cause for OHFA to terminate a family’s participation in the program. P

lease notify OHFA in writing when serious lease violations occur and when legal action has been taken against an assisted tenant.

Please call toll free (800) 256-1489 ext. 2898 or locally (405) 848-1144 ext. 2898 to speak with a Housing Program Payment Specialist.